Track Order

Order tracking

Track Your Order

Enter the tracking number from your shipping confirmation email to see where your package is right now.

No spaces or dashes needed. Your tracking number is in the shipping confirmation email we send as soon as your order ships.

How your order gets to you

From checkout to your door, here is what happens and what you will hear from us.

1. Order placed

You get an order confirmation email right after you check out.
2. Order processed

We prepare your order within 1-2 business days (Monday-Friday, excluding holidays).
3. Shipped

A shipping confirmation email arrives with your tracking number. Paste it above.
4. Delivered

Follow your package here until it arrives. Delivery estimates are in our Shipping Policy.

Tracking questions

Quick answers to the things customers ask most.

Where do I find my tracking number?

We email it to you as soon as your order ships. Search your inbox, including spam and promotions folders, for the shipping confirmation from Ravine Armnext.

Still cannot find it? Email support@tryravine.co with your order number and we will send it over.

My order has not shipped yet.

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed on a weekend or holiday are processed the next business day.

You will receive an email with your tracking number as soon as it ships.

I entered my number but it shows no information.

A new tracking number can take a day or two to show its first scan, and some updates only appear once the package reaches the carrier network. Please check back a little later.

If it still shows nothing after a few days, email us your order number and we will look into it.

Tracking says delivered, but I did not receive my package.

Please contact us within 48 hours at support@tryravine.co and we will work with the carrier to locate it.

Can I change my shipping address?

Once an order has shipped we cannot change the address. If your order has not shipped yet, email us right away with your order number and the corrected address.